This policy outlines the cancellation and refund procedures for payments made through HomePlus Services. Please read this policy carefully before making any payments.
Once a payment has been made through the app's payment gateway, it cannot be canceled or reversed within the app itself. It can be done only outside of the HomePlus Services portal.
If you need to cancel a payment, please contact your respective community administrator directly. They will assist you in the cancellation process and provide further instructions.
Our app does not facilitate the refund process within the portal. All refund requests must be made directly to your respective community administrator outside the portal.
For any technical issues related to the payment process within the app, please contact our customer support team. We will assist you in troubleshooting and resolving any problems with the app's payment gateway functionality. However, for any cancellation or refund-related inquiries, please reach out directly to your respective community administrator. They have the authority to handle and process such requests. The community administrator's refund policies may vary, and it is your responsibility to familiarize yourself with their specific guidelines.
Our app disclaims any liability or responsibility for the refund process, as it is solely managed by the community administrator and not within our portal. Please note that our app is designed to facilitate payment transactions between users and community administrators. All cancellation and refund requests should be directed to the respective community administrators for resolution. For any further inquiries or assistance, please contact your community administrator or our customer support team.